Yes, Apple Customer Support help in chat a real person, and it’s one of its remarkable features. You can go to the Apple Chat page and can talk to a real person, most often there will be a conversation with a live agent. You are likely to get automated responses for simple requests, but a real person will be available if the situation demands.
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To test this feature, visit your live site.
Does Apple Customer Support help in chat a real person?
Does Apple Customer Support help in chat a real person?
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